Visit our New Website

We've Moved and gotten a makeover.

Saturday, January 9, 2010

CVS Coupon Policy & Walgreens Lack Thereof.

Recently, a reader on SouthernSavers sent in an email response they had received from CVS regarding coupon troubles.  The response from CVS was so helpful - that I just wanted to share the high points with you here!
  • On a Buy One, Get One FREE item - YOU MAY use a BOGO coupon to get both items FREE!
  • On a Buy One, Get One FREE item - YOU MAY use (2) MFR coupons!
Many people have trouble with their CVS stores varying on this point, including me!
  • You may use Extra Care Bucks (ECBs) and coupons together to pay for an item.
  • You may use a $5/$20 or similar coupons IN ADDITION to regular ECB's and Coupons. 
  • Internet Printable Coupons are accepted, as long as the barcode scans.  If not - no deal.
NOW.  Go HERE and print off the original email and keep it in your coupon binder at all times!  If you should run into trouble, you will at least have some ammunition to press your point. 

If you are new to couponing, you might not realize it yet, but this is a BIG DEAL.  Many stores were not prepared for the "Coupon Boom" and have either had to scramble to clarify their policies - or have simply left it up to individual store managers to do so.  This is especially a problem with Walgreens.  Let me illustrate - I posted these deals earlier in the week:

Month-Long RR Deal: Buy (2) Chips Ahoy Products ~ Get $2 RR
Chips Ahoy small packs are 99¢ ea (and are included) ....
Buy (2) Chips Ahoy for $1.98 ~ Get $2 RR Back  =  FREE
- Tinkerbell 69 wrote to say that the Chips Ahoy deal didn't print out any RR's.  My guess is that they found out little packs were working, and her store manager "fixed" it.  I have done this deal 6 times.

Ester-C is on sale for BOGO at $10.99
Use (2) $5/1 from 1/3 RP
Pay 99¢ for 2, or 49¢ each!
- Rose wrote in to say that her Walgreens wouldn't let her use (2) coupons on a BOGO.

Other Examples of Inconsistencies:
☆ If you have a manufacturer's printable coupon with a Target logo on it - some Walgreens accept them, some do not.
☆ Some stores will not let you use a Walgreens coupon with a MFR coupon.
☆ A few Walgreens have made it so that if you use a coupon or a RR to buy a product - no RR will print out after your purchase.  How they did this, I don't know, but a few have!
☆ There is even a Walgreens in Georgia that has begun WRITING THE DATE on the RR so that customers can't come back and use them in the same day. (That is just insane.)

Want Rite-Aid's coupon policy?  It's great - go read it HERE

In summary.  When I put the abbreviation "YMMV" next to a deal - it simply means "Your Mileage May Vary".  In reality, as far as Walgreens is concerned, YMMV is sort of the rule of thumb!


  1. At my Walgreens tonight, I got SO frustrated!!! The 2 RR did NOT print when I used coupons and RR...AT ALL. I tried it on the Finish dish detergent and the cookies. Now, let me say that at this SAME WG earlier in the week, the deals worked and I got both (finish and cookies) for .46 cents, so I know it worked!! WG is always so frustrating for me, though so I think I'm going to stick to my local CVS who always lets me use my ECB and coupons without a WORD...and they do it with a smile :)

  2. wow emily i so agree with WG and frustration go hand in hand! i went yesterday and had so much trouble with the carefree panty liners store Q and the reach floss and toothbrush in ad coupons. they were not working with my coupons from the paper, go figure! the associates are nice which is saying alot from some wags.. i just tell em cancel the product. I'm sticking with rite-aid(LOVE) and cvs!

  3. i was very frustrated at walgreen's yesterday when i tried to purchase 2 neosporin lip products (2/$8), use 2 $3/1 Q's, and get 2RR's back. The young cashier (guy) told me that because the Q said limit one per purchase I could only use one coupon for my TOTAL purchase. BOLOGNA! I argued with him for several minutes and finally just politely said that I would take my coupons back and I didn't want the rest of my order...which included some of the Chips Ahoy cookies...guess I'm glad it didn't work out since those might not have printed. Thanks for all that y'all do!

  4. Guys - you all are so right! When Walgreens works it can be fabulous - if you find a coupon-friendly one in your town then you are a lucky duck! However, when they are not coupon-friendly, it is best to stay far-far away from that drugstore!



Blog Design By Sour Apple Studio © All Rights Reserved.